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Making the transition from today's way of operating to the processes of the future requires new skills, relationships and ways of conducting business. OP2 understands the impacts of change and the importance of managing change, whether it is large or small, as a critical competency for high performance organizations. With our proprietary methodology we help our clients create an environment for successful change by identifying and implementing strategies that support personnel to adapt to new challenges, acquire new skills, and behaviors.
Our Change Management Services Include:
- Organization Design
- Organization Effectiveness
- Integrated Transition Planning
- Culture Modeling
- Change Leadership Training
- Change Implementation Support
OP2 brings expertise and thought leadership to the change process as organizations introduce new strategies, structure, systems, and processes. We combine our expertise and proprietary methodology with the latest technology to assist organizations in implementing change. Our change management team is carefully built to provide on-going support to our clients, and build the internal resources to achieve successful change.
We view change management as a science, as a set of integrated actions that can be taken to ensure the changes in a known, controlled direction. To us, change management can be planned, organized, directed, led, and controlled to desired results.
The following high-level approach has a robust set of quantitative and qualitative assessment tools in each phase. We will introduce these items as they are needed and tailor them for each organization's situation.
Evaluate & Identify:
- Conduct a thorough assessment of the current leadership and business environment.
- Evaluate the organization's performance.
- Validate the organization's goals and objectives.
- Assess current structure, processes, infrastructure, and people against your stated goal, and determine their ability to generate your desired results.
Strategize & Build Capacity:
- Identify the gaps between the organization's vision and current state.
- Identify the projects, resources and timing to close the gaps.
- Build a centralized support team.
Actualize & Learn:
- Create a comprehensive roadmap to define the steps necessary to close the gaps between the current business state and strategic objectives.
- Determine realistic pace depending upon availability of resources, other projects, expected outcome timing.
- Build the skills and infrastructure necessary to accomplish the strategic objectives.
- Evaluate barriers to performance, and generate solutions to remove performance barriers in conjunction with implementation.
- Perform according to implementation roadmap.
- Monitor implementation roadmap and the organization's ability to absorb changes.
- Work with executive management to report implementation activities, and correct course of action as appropriate.
Evaluate & Improve:
- Evaluate your success and determine next steps.
- Continue to review and improve upon successes of the implementation effort.
- Support staff in practicing new behaviors so they become "organizational norm" rather than part of a temporarily change effort.
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